After the HP System Recovery is complete, and the computer starts successfully, update the computer software as follows:. Can I somehow get Windows 7 on that partition in order to recover to it if I ever have problems? A recovery screen appears. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires stuvk reputation on this site the association bonus does not count. If you have a dual-boot or multiple-boot system, use the arrow keys to select the installation that you want to access, and then press ENTER.

Hewlett Packard has made it convenient to an HP system recovery to your original factory settings. We recommend you follow the instructions below if trying to recover with the disks that came with your PC when you first opened the package. In this case, you should follow the START menu to restore your PC to factory condition. All work stored on the hard drive could be lost, so make sure to back up any important data. Please read through this tutorial and choose the best option for you. Data could be lost on hard drives added after the purchase of this system, so unplug the IDE cable to that drive before beginning any of these processes.

Some HPs that ship with Microsoft Windows XP do not come with recovery CDs. They use a hidden space partition on the hard drive to store the recovery information. Some like this feature, some do not. However, you can purchase disks for a minimal cost. Go to the HP web site to order. CAUTION: If Microsoft Windows XP Service Pack 1 SP1 has been or will be installed, download and install the SP1 software patch before proceeding to prevent boot up issues.

After the HP System Recovery is complete, and the computer starts successfully, update the computer software as follows: Update the HP software on the system. If you need additional help with your HP system recovery, read our other HP articles. This information was not useful for my in restoring my HP laptop. I will never purchase an HP laptop again after my experiences.

I made recovery disks the first day as instructed, labeled them and saved them for a future emergency. After 18 months the OS began hanging up after MUP. Following the directions, I tried to use my recovery disks only to find that. The F key on the recovery disk recommendation did not activate going to the recovery disks. Web searches gave me a clue to try other keys.

After about 40 attempts it went to a recovery screen. The instructions with my laptop docs were WRONG — the indicated keys F11 did not activate the recovery screen. Following the directions the system told me that the Recovery disks did not support my model! Starting over, I tried numerous F keys until finally got to the recovery screen again. This time I did NON destructive reload of the OS only, leaving my data. USB ports not recognized. Attempted to get to the recovery screen, which required numerous attempts — literally about an hour of retries.

Got to recovery screen, finally. SAME RESULT — no USBs except optical mouse. Got an IT expert to track down drivers. Attempted to do another total destructive reload. UNABLE TO GET TO THE RECOVERY SCREEN! HP did not test the recovery system with any sense of completeness. I will NEVER buy an HP laptop again. Note: I am not a tech or geek. However, I am smart, in fact, in my earlier life I visited most HP facilities selling them the equipment to make their chips!

I know about engineers at the fabs so I was loyal. But sorry, no more loyalty here. When a reasonable person follows the directions and they are repeatedly wrong —- buyer beware! The process should be easier and work as HP intended. I have had experiences in the past with all major manufacturers—good and bad. At the end of the day, there is computer stuck on system recovery options win substitute for a real Windows disk. I got hit with the System Security virus on my HP Home Edition with XP Windows Mn.

What can I do? Boot to safe mode with networking by tapping the F8 key when booting. Install, computer stuck on system recovery options win run the scan from safe mode. Dave and Steve … Same thing happened to me with my new HP g60t laptop. I have as of today 32 Emails to tech support with the same issues and no resolve. I have a gig drive however it only shows up as a gig drive so is it possible that there is a hidden partion on the drive that has corrupted windows recovery files?

I wish HP would just sell machines with software disks instead of these goofy images. Thanks for the info guys. It only gives you one chance, too. So if you already made the disks or the process fails, you will need to obtain the disks from the manufacturer. I am with you, too. I wish computers shipped with both a Windows disk and a driver and applications disk.

Dell use to do this, not sure if they still do unless you specifically request it. I installed windows seven on my hp pavilion ee then the windows seven is down and I want to make the recovery from hp recovery partition and when I press F11 on startup nothing happens pls help Windows 7 may have overwritten the HP recovery partition. Do you have any disks? You can always manually reinstall if you trading stock options 3 day rule them.

Pat I assume that you cannot even got to the control panel, programs and features to uninstall the program, it will give you a screen to buy it online, If you are able to uninstall it then great, uninstall it. Install a new anti-virus, YOu can try the free AVG and scan your computer. If AVG detects it its good, or you will have to back up data and format your computer. Note Data you back up even that may have this virus. Install the most upto date anti-virus and then copy the backupdata on the computer.

It Happens sometimes, Dont worry, what is the size of Partition Drive D on your computer? Sometimes 12 to 14GB itself is taken by the operating system. Did you make recovery disks at the very first time or no? Because recovery disks can be made just once. Just make sure you have backups, as this process will wipe your drive.

After a few years our computer was really messed up from my kids downloading tons of crap. I decided to do a system restore from the desktop. It worked fine except for all of the unneeded factory installed programs being restored as well. I uninstalled all of those and noticed that the computer was running incredibly slow. I decided to try to restore it again. During the recovery process, my daughter shut off the computer.

When It would try to boot up it would just say that there was a missing partition that I needed to reinstall. I ordered the recovery disks from HP and tried them today. The first one seems to work just fine. It brings up the recovery screen then asks me to put in the second recovery disk. The second one starts out ok as well. Any ideas kind and learned people? I hate to say this, but you might have an issue with the hard drive.

Hard drive have a lifespan of around five years or less…I would recommend downloading and burning a CD called Ultimate Boot Disk. It has hard drive utilities on it that might confirm this. You might want to continue this on our tech forums, where other techs hang out. In my case it was D: Viola! For the fix-it-yourselfers, this should fix you right up. We had to perform a destructive recovery on our hp pavilion an, after recovery the Microsoft software package xcel, word etc is no longer functioning.

It keeps asking for the product key. The computer was preloaded with the software and there is sticker with the XP product code on the computer, but nothing for the Microsoft Office software. It is prompting me for a 60 day trial of office editionswhich I do have the computer stuck on system recovery options win for. I want my regular version of this software back that I already own not a 60 day trial of something they want me to buy. If the software was a trial and you later purchased it through the trial, you will probably have to contact Microsoft and give them your trial product key and they should be able to confirm you did purchase it and give you a new product key.

F11 is not bringing up the boot menu. Neither do any of the options that come up with the HP logo screen. If you have the disks, you should be able to boot directly to them to perform the restore. If you cannot, try and get into the BIOS and make sure the boot sequence is set for the CD Rom drive first. Thinking I could just buy an off the counter HDD and use the recovery disks was my downfall.

I had to buy the same HDD from HP that was in it so I could use the recovery disks. So now I have bought the recovery disks and paid three times the amount for a HDD than what it is over the counter and the Recovery disks will NOT work on this drive. No probs there I will just create the disks from the HDD. This system of recovery is rediculous, time consuming and impractical!

HP and other brand name computers are well made but what a load of tripe when something goes wrong or you need to upgrade. Overall a very bad experience and one I computer stuck on system recovery options win not encourage my clients to replicate in the future. I read your site and tryed the safe mode internet and downloaded malware. Thanks for the tip So, I have one for you.

Did a complete restore due to computer not responding at all. Did not make disks from computer, bad me. Had to order disks from HP. I have a ax, with a build ID of 63NAemMPA3. I was sent 63NAemMPA1. Like all the rest of you waiting for the machine to load, I fell asleep. Still nothing in the morning. How can a CD cost anyway? You may have a problem with the hard drive. You might want to join our forums so we can help more. You are a genius. I am a missionary working in the Philippines and there was no way I could order a recovery disk from HP in less than a month.

Just like you said there was nothing in the menu and F 11 did not work. Your suggestion did work. Thanks so much I have an HP Pavillion dvus and my problem is a black screen at boot-up. The video will flash on but only on part of the screen. I REALLY need some help on this one, because the HP support person was not much help beside telling me to take it to a service location. Uma, please join our free forums. This might take a lot of back and forth to resolve and that is the best place to do it.

There is a link at the tp of our page. Is the C: and D: are both Primary when shipped? Shall I create an extended drive on C:? Can anyone pls advice me. I think the HP recovery program is not useful. I had tried to restore once and it takes hrs to complete every installation. You should be able to do what you want with Partition magic. I would just make sure the recovery partition keeps the same drive letter D:. Hard drives are checaper than partition magic, these days.

The hard drive on my HP Pavilion Notebook died and HP sent me a new one. I am using the recovery disk they sent to recover the system. It has been running for 4 hours and the system is telling me it is going to take 15 hours more. I recently performed a similar operation on a Lenovo PC and it took less than an hour. Have an HP Media Center PC. Computer got infected…tried a restore. Looked like all was well but then got the code purple. Found my Windows XP Pro disk which I thought was for that computer it was not It reformated my hard drive and now I have a computer that runs but no drivers for many things like… sound… and no preinstalled applications that I use.

Looked for the right disk…apparently after some research I found out I was supposed to make a recovery disk…which I did not. At least I made regular backups on the removable hard drive and I can see all my data is there. Will ordering a recovery CD set from HP put my computer back the way it was originally with the right operating system, all the correct drivers, and all the preinstalled applications?

Yes, the recovery disks should work. If you had Office installed, however, that might have come on a different disk. Do you have a recovery partition on the drive? Open My Computer and check. If that partition is still intact, you might be able to recover from there, too. I was trying to do a system recovery on my hp desktop when it asked for Disk 2 i couldnt find it.

I have Office on a separate Disk and I have the product key so no problems there…but the XP Pro I installed moved the HP recovery partition from Drive D to now a Drive I. I dont think I did that! I can see that there is 6. System Diagnostics says its HP recovery…but it looks as if I have no way to access it. F10 on start up does nothing…F11 goes to the BIOS as well as F1.

I am confident that on reinstallation of the xp pro I only deleted the C partition…and then created a new one. It seems like I can get to system restore that will only let me go back to the day I installed XP. I would really like to access that I Drive but either no one can or I just lack the technical skills. I may just have to order the recovery set…which I know HP still has. I would like to re-install windows vista on my hp pavilion dv6 laptop. The recovery partition allows me to do so but also installs a lot of unnecessary programs.

I have already computer stuck on system recovery options win every driver mentioned on the HP website related to my laptop. Is it possible to use a windows vista dvd so I can do a clean install and still get anything to work properly? If so, will this install still allow me to use my recovery partition in the future? You will see both partitions when you begin the install, just make sure you leave the second, smaller partition in tact.

BUT, there is also a program call decrapifier that removes that extra junk. Thanks a lot for your advice Dave! Will definitely give that decrapifier a try. Hi dave, my uncle had a hp pavillion an and he burned some recovery cds with it. Well it crashed from a virus and stuffed it down in the basement. Well I am trying to recover it and am unsuccessful.

I put in the first recovery cd and it brings me to an hp pc system recovery blue screen with 4 icons on the left side that say 1:selecting recovery options, 2: hard disk preparation, 3: copying files, 4: finalizing recovery. When I retry it pops up with the same message and when I do abort it asks that the recovery is incomplete and it gives the option to continue recovery or restart. It does it multiple times and it just wont recover.

What can I do about this? I just want it to be running fresh with xp since he gave me the hp he replaced it with an emachines. You may want to post on our forums…. But it sounds like there is a problem with the CDs themselves. Does the machine have a computer stuck on system recovery options win partition? Sometimes you can just use that by tapping F10 at boot. Otherwise, maybe try an alternative OS like Unbuntu.

Does it still boot to the virus-riddled OS? I think the harddrive is completely formatted. It doesnt boot to anything. You start it up without anything and it says ntldr is missing. I recently did a clean install of windows 7. I was wondering if there was any way to access the programs on my hp recovery discs. I only want to install one of the programs that came with my system.

I miss the days when computers used to ship with actual hard copies of their installed software. What program was it? Maybe we can find an alternative for free or cheap. I have a HP Suk desktop running vista. It has a recover partition on the harddrive D. In your case, I would also upgrade and not do a clean install—just in case there is something on the primary partition the recovery partition looks at.

My sister has a HP Mn pc and it continauly reboots at the window splash screen. I had her turn off the automatic restart and she gets the following error. The Windows Logon Process System process terminated unexpectedly with a status of 0xc 0x 0x The system has been shut down. She does not logon to a domain and she cannot reach the restore function. Have you tried tapping F8 at the start of boot to see if you can get in through any of the other boot options, like Safe Mode.

Also, you might want to check the BIOS startup options to make sure there is noting computer stuck on system recovery options win going on there. Make sure the hard drive is set to boot first. The recovery partition containing Vista is now worthless. Can I somehow get Windows computer stuck on system recovery options win on that partition in order to recover to it if I ever have problems? I would keep the partition and keep the disk.

If you did an upgrade instead of a clean install, you will not be able to get the pre-installed software if there was any unless you have that partition sitting there. I also do not know of a way to create a Windows 7 UPGRADE recovery option. I did a recovery on my PC using a disk that we made. Everything goes okay until I get to the end where is says Please Wait.

No green light flickering on the computer. If I shut it off and turn it on it will give me the sessage that something has not been installed and tells me to start run again? Sounds like a driver issue. This is typically a USB problem, so unplug any printers, etc. Got the thing to go da, me but another problem occurred. No PCI modem anymore. I use DSL but I am connected by an ethernet cable to my computer. Can I just go with a external wireless card like my son?

You could, but you can also fixe the wired connection. If you look in the control panel under System, then hardware, then device manager, you probably see unknown devices. One is your network adapter. You can even try deleting it from here and reboot. It might decide to load the driver on its own. My Hard Drive crashed and through warranty the shop put a new hard drive in. I was told to get the recovery CDs for my computer and that all I had to do was put them in and turn my computer on.

I did that and it loaded the cd and reboot the computer. It came up and there was one icon on the desktop. I thought it was done. After a couple of reboots I went to bed and it is now the morning and the computer is still rebooting over and over. It should only take about an hour. I would take the disk out and see if you get to the normal desktop. If you continue to have problems, make them send the tech back out.

HP claimed to have identified the correct Recovery Discs for my Media Center mn and I paid for them. They did not even load. Now, if they had a clue what they are doing, they would already be able to correct their mistake or at least explain it, support it, or offer a refund. They refused to do anything except try to force me to buy tech advice when they already demonstrated a complete lack of competence and comprehension already.

I bought an HP computer with Media Center on it. I should be able to reinstall that OS as I have all the proof and documentation. HP wants me to forever avoid any further trust in them, their products and their personnel, and have made quite a convincing case for doing so. Join our free message board and ask our pros your tech questions!

Disconnect all peripherals and internal non pre-installed devices from the PC, except the monitor, keyboard, and mouse. From the Windows XP desktop, click StartAll Programsand then HP Tools. Select HP PC System Recovery. The Recovery screen will appear with the. Click Yes computer stuck on system recovery options win, to continue the recovery process. When the Recovery screen appears, click Nextand then click Yes to perform a normal, non-destructive.

To perform a destructive HP system recoveryclick Advancedand then click Yes. Recovering the system without using Windows. Turn on the computer. When the initial blue HP screen appears, press the F10 key repeatedly until a recovery menu appears. The progress indicator that first appears computer stuck on system recovery options win not indicate that a recovery is taking place. The progress indicator represents the time before the recovery process. When the Recovery screen appears, click Nextand then click Yes to perform a normal, non-destructive recovery.

To perform a destructive recovery, click Advancedand then click Yes. After the HP System Recovery is complete, and the computer starts successfully, update the computer software as follows:. Do not insert any discs into the HP Pavilion before starting. Disconnect all peripherals and internal non preinstalled devices from the PC, except the monitor, keyboard, and mouse. Turn the computer on and press the F1 key when the first logo screen appears.

Computer stuck on system recovery options win the Right Arrow key until Boot is highlighted. Press the Down Arrow key until Boot Device Priority is highlighted. Remember where CD-ROM is listed. Press the Enter key, then press the Down Arrow and highlight the listed CD-ROM drive. Insert the first recovery disc into the CD-ROM drive. Press the ENTER to save settings and exit. A recovery screen appears. Read and respond to each recovery screen that appears.

When changing discs, do not. After the recovery is complete, restore the CD-ROM boot-device priority back computer stuck on system recovery options win its original setting, as follows:. Use the Arrow keys to select Boot Device Priority under the Boot menu. Press the Enter key, and then press the Down Arrow to highlight CD-ROM drive. Press the Minus - key until the CD-ROM is listed in its original location.

Update the system virus definitions. Update the HP software on the system. Email Next Article Related Articles. But you really should be able to make the disks as long as the recovery partition is good. I installed windows seven on my hp pavilion ee then the windows seven is down and I want to make the recovery from hp recovery partition and when I press F11 on startup nothing happens pls help.

Windows 7 may have overwritten the HP recovery partition. Nothing happened to the HP recovery partition and I have no disks. I work in a computer repair shop and got a HP DV laptop today for a reload. In my case it was D:. From within Windows, click on Start, then click on Run…. In the Run box, I typed. I used the malware as yo suggested and it worked great. Thanks for the tip. So, I have one for you. I have an HP Pavillion dvus and my problem is a black screen at boot-up. I have my dv-3 with gb harddisk.

The vista was pre-loaded on C: and the recovery is on D:. I am not sure if I should create a Primary drive or Extended drive. No, that is not normal. I would let it run all the way through, however. Once you reinstall the drivers, you should be fine. It doesnt even give those options like you mentioned up top. The c error points to a domain logon according MS website but it does not show the 0xc part.

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Oct 29,  · Windows Server R2 stuck in recovery mode after In the System Recovery Options hit the F8 key a few times to get the Windows boot options. How To Use HP System Recovery To Restore Your Computer. HP System Recovery from the Windows I didn’t find an HP Tools menu option or anything in System. Aug 31,  · What are the system recovery options in Windows? system is severely damaged and you can't access the System Recovery Options menu on your computer.